:root{--navy:#092f4a;--ink:#132f48;--teal:#008b7d;--blue:#146da4;--bg:#f3f7fa;--line:#d9e4eb;--muted:#64778a;--orange:#e89437;--red:#b74040;--white:#fff}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font:15px Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}a{color:inherit}button,input,select,textarea{font:inherit}button{cursor:pointer;border:0}.tri{height:6px;background:linear-gradient(90deg,#ec913a 33%,#fff 33% 66%,#198353 66%)}.nav{height:70px;gap:28px;padding:0 max(22px,calc((100vw - 1220px)/2));background:#fff;border-bottom:1px solid #e4edf2}.brand,.nav{display:flex;align-items:center}.brand{gap:10px;color:#103b5d;text-decoration:none;font-size:20px;font-weight:800;letter-spacing:-.5px}.brand-mark{width:34px;height:34px;display:grid;place-items:center;background:var(--teal);color:#fff;border-radius:10px}.brand small{display:block;color:#718293;font-size:9px;letter-spacing:1px;margin-top:1px}.nav-links{margin-left:auto;display:flex;gap:20px;font-size:13px;color:#526576}.nav-links a{text-decoration:none}.nav-links a:hover{color:var(--blue)}.portal-link{padding:8px 11px;border-radius:7px;background:#e6f5f2;color:#00796d!important;font-weight:800}.shell{max-width:1220px;margin:0 auto;padding:34px 22px 66px}.hero{background:var(--navy);color:#fff;padding:43px max(22px,calc((100vw - 1220px)/2)) 83px}.hero h1{font-size:clamp(31px,4vw,47px);letter-spacing:-1.7px;line-height:1.07;margin:10px 0;max-width:755px}.hero p{max-width:670px;margin:0;color:#c8d9e6;line-height:1.55}.eyebrow{color:#75ddc8;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:1px}.section{margin-top:30px}.head{display:flex;justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:14px}.head h1,.head h2{margin:0 0 4px;letter-spacing:-.5px}.head h1{font-size:29px}.head h2{font-size:21px}.head p,.sub{margin:0;color:var(--muted);font-size:13px;line-height:1.5}.link{color:#086ba6;font-size:13px;font-weight:800}.panel{background:#fff;border:1px solid var(--line);border-radius:12px;padding:19px}.grid{display:grid;gap:15px}.grid.two{grid-template-columns:1.17fr .83fr}.grid.equal{grid-template-columns:1fr 1fr}.kpis{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}.kpi{padding:15px;border:1px solid var(--line);border-radius:11px;background:#fff}.kpi span{display:block;color:var(--muted);font-size:11px}.kpi b{display:block;font-size:24px;letter-spacing:-.8px;margin:5px 0}.good{color:#078070!important}.bad,.good{font-weight:700}.bad{color:var(--red)!important}.filterbar{display:flex;align-items:center;gap:9px;flex-wrap:wrap;padding:15px 17px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:0 8px 24px #092f4a12;margin-top:-47px;position:relative}.filter{border:1px solid #cddae3;border-radius:7px;background:#f9fbfc;color:#405568;padding:9px 11px}.muted{color:var(--muted)}.chart{height:210px;position:relative;border-bottom:1px solid #d8e2e9;border-left:1px solid #d8e2e9;background:repeating-linear-gradient(180deg,transparent 0,transparent 41px,#eaf0f4 42px)}.chart svg{position:absolute;inset:14px 11px 9px 25px;width:calc(100% - 36px);height:calc(100% - 23px)}.legend{display:flex;gap:14px;margin-top:11px;font-size:11px;color:#617284}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:5px}.heatmap{height:285px;border-radius:8px;position:relative;overflow:hidden;background:linear-gradient(135deg,#e7f2ee,#f8f0e6)}.heatmap:before{content:"";position:absolute;inset:0;background:radial-gradient(ellipse at 50% 39%,transparent 0 15%,#7aaea536 15.5% 16.4%,transparent 17%),radial-gradient(ellipse at 39% 70%,transparent 0 12%,#7aaea52d 12.5% 13.4%,transparent 14%)}.label{background:#ffffffe8;color:#3e5669;padding:4px 6px;border-radius:4px;font-size:10px}.hot,.label{position:absolute}.hot{width:14px;height:14px;border:3px solid #fff;border-radius:50%;background:#cf4940;box-shadow:0 2px 5px #7e342e}.hot.amber{background:#df9b24}.hot.green{background:#009282}.barrow{display:flex;align-items:center;gap:9px;margin-top:12px;font-size:12px}.barrow b{min-width:135px}.bar{height:8px;flex:1 1;overflow:hidden;background:#e9eef1}.bar,.bar i{border-radius:5px}.bar i{display:block;height:100%;background:#d6743a}.issues{display:grid;grid-template-columns:1fr 1fr;gap:16px}.issue{display:flex;align-items:flex-start;gap:11px;padding:10px 0;border-bottom:1px solid #edf2f5}.ico{display:grid;place-items:center;width:31px;height:31px;border-radius:8px;background:#eaf4fa}.issue b{font-size:13px}.issue p{margin:3px 0 0;color:var(--muted);font-size:11px}.issue strong{margin-left:auto}.tabs{display:flex;gap:7px;flex-wrap:wrap;margin-bottom:12px}.tab{padding:8px 11px;border:1px solid #ccd9e3;border-radius:20px;background:#fff;color:#53677b;font-size:12px;font-weight:700}.tab.active{border-color:#9ad7ce;background:#e3f4f1;color:#007a6d}.tablewrap{overflow:auto}.table{width:100%;min-width:720px;border-collapse:collapse;font-size:12px}.table th{text-align:left;color:#718293;font-weight:600;border-bottom:1px solid #dce5eb;padding:0 8px 10px}.table td{padding:12px 8px;border-bottom:1px solid #edf2f5;vertical-align:top}.table small{color:var(--muted)}.rate{font-weight:800;color:#087d72}.rate.low{color:#ba4640}.sla{border-radius:10px;background:#e9f7f4;color:#00796d;padding:3px 6px;font-size:10px;font-weight:800}.badge,.sla{display:inline-block}.badge{padding:4px 7px;border-radius:20px;background:#edf2f5;color:#506273;font-size:11px;font-weight:700}.badge.red{background:#fff0ee;color:#b7413c}.badge.teal{background:#e5f6f2;color:#00796d}.footer{display:flex;justify-content:space-between;gap:15px;padding:25px max(22px,calc((100vw - 1220px)/2));background:#082e49;color:#c9dae5;font-size:12px}.action{display:inline-block;padding:10px 13px;border-radius:7px;background:var(--teal);color:#fff;text-decoration:none;font-weight:800}.action.secondary{background:#e8f3f8;color:#075f93}.action.danger{background:#fff0ee;color:#b7413c}.notice{padding:12px;border-radius:8px;background:#e6f6f2;color:#07564e;font-size:13px;line-height:1.45}.notice.warn{background:#fff6e7;color:#7c520e}.stage{display:flex;gap:0;overflow:auto;padding:7px 0}.stage span{min-width:145px;position:relative;padding-top:27px;font-size:11px;color:#6d7d8b}.stage span:before{content:"";width:12px;height:12px;border-radius:50%;background:#c8d5dd;position:absolute;top:5px;left:0;z-index:1}.stage span:after{content:"";position:absolute;height:3px;background:#d7e0e6;left:6px;top:10px;width:100%}.stage span:last-child:after{display:none}.stage span.done:after,.stage span.done:before{background:var(--teal)}.stage span.current:before{background:var(--orange);box-shadow:0 0 0 4px #fff0d8}.form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form label{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:800;color:#365267}.form label.full{grid-column:1/-1}.form input,.form select,.form textarea{padding:11px;border:1px solid #cbd9e3;border-radius:7px;color:var(--ink);background:#fff;font-weight:400}.form textarea{min-height:105px;resize:vertical}.form button{justify-self:start}.cardlist{display:grid;gap:11px}.case{border:1px solid var(--line);border-radius:9px;padding:14px;background:#fff}.casehead{display:flex;gap:10px;justify-content:space-between;align-items:start}.case h3{margin:0 0 4px;font-size:15px}.case p{margin:0;color:var(--muted);font-size:12px}.casefooter{display:flex;gap:10px;align-items:center;justify-content:space-between;margin-top:12px;padding-top:10px;border-top:1px solid #edf2f5;font-size:12px}.empty{padding:26px;text-align:center;color:var(--muted)}@media(max-width:850px){.nav-links{display:none}.shell{padding:27px 15px 48px}.hero{padding:32px 16px 76px}.kpis{grid-template-columns:repeat(2,1fr)}.grid.equal,.grid.two{grid-template-columns:1fr}.footer{padding:22px 16px;flex-direction:column}.heatmap{height:230px}}@media(max-width:510px){.form,.issues,.kpis{grid-template-columns:1fr}.head{flex-direction:column;align-items:flex-start}.barrow b{min-width:118px}}.nav{position:relative}.mobile-nav{display:none;margin-left:auto}.mobile-menu-button{width:42px;height:42px;padding:10px;display:flex;flex-direction:column;align-items:stretch;justify-content:center;gap:5px;border:1px solid #cbd9e3;border-radius:9px;background:#fff}.mobile-menu-button span{display:block;height:2px;border-radius:2px;background:var(--navy)}.mobile-menu{position:absolute;z-index:100;top:100%;left:0;right:0;padding:10px 16px 16px;background:#fff;border-top:1px solid #e4edf2;border-bottom:1px solid #ccdce6;box-shadow:0 14px 24px #092f4a24}.mobile-menu a{display:block;padding:12px 10px;border-radius:7px;color:#405568;text-decoration:none;font-size:14px;font-weight:700}.mobile-menu a.active,.mobile-menu a:hover{background:#eff6f9;color:var(--blue)}.mobile-menu .mobile-portal-link{margin-top:5px;background:#e6f5f2;color:#00796d;text-align:center;font-weight:800}@media (max-width:850px){.mobile-nav{display:block}.nav{height:66px;padding:0 16px}.brand{font-size:18px}.brand-mark{width:32px;height:32px}.brand small{font-size:8px}}